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Latest News from MetroFax

Mark as Read/Unread
Sep 15, 2011
In a hurry to review your faxes, but want to come back to a fax later? Just like email messages, many people use the read/unread command as a virtual To-Do list. A bold or unread item is your visual indicator that an item needs attention.
 
By default, when you view a new incoming fax, the status changes to read (not bold). Now you can select the fax, and then click Mark Read / Unread to toggle between read (bold) and unread (not bold).
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Unique Subject
Sep 12, 2011
MetroFax has added a new feature that enables you to optionally include each fax’s unique ID in the email subject line. If you use an email client, such as Microsoft Outlook or Google Gmail, that displays your message by conversation or threads, this helps to keep each fax that you receive as a top-level or unique item that isn’t combined with other similar subject faxes.
 
On the My Dashboard tab, click My Account to open your Account Profile.
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New fax retention options
Sep 1, 2011
MetroFax is proud to extend to one year the amount of time that you can keep and review faxes online. This change is available immediately.
 
Now you have the option to set your own retention period from as low as 30 days and up to 365 days. Of course, you can still save your faxes to your computer at any time prior to the end of the retention period.
 
To change your fax retention setting, in the MetroFax Dashboard, under the My Account area, click Account Profile.
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MetroFax Mobile 2.0 Released
Jun 30, 2011
We’re pleased to announce the immediate availability of MetroFax Mobile 2.0 for iPhone and Android.
 
This new update builds upon the features in the initial release. With MetroFax Mobile, you can send as well as receive faxes.
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New MetroFax site
Apr 19, 2011

The MetroFax website has taken on a new look. Now you have an easier way to find more information about MetroFax products and services.

Whether you’re considering switching to MetroFax or are already a MetroFax customer, you’ll find answers to many questions in our new online Knowledge Base. Need a little help getting the most out of your MetroFax service? Take a look at our new tutorials and videos.

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Customer Comments

Customer
Comments

“I switched from another online faxing company where I was paying lots of money but receiving poor customer service and constantly experiencing delayed faxes. With MetroFax I get phenomenal pricing, reliable service, and the ease of sending and receiving faxes online in Outlook. I recommend MetroFax exclusively to the more than 5,000 real estate agents and lenders I work with.”

Jeffrey Raskin
REALTOR® and real estate technology instructor