Accessibility Policy
Effective January 4, 2021
MetroFax is committed to improving accessibility for all of its web, mobile, and app users, and has committed significant resources to make our content accessible to all. Accessibility improvements made to our sites are guided by the Web Content Accessibility Guidelines (WCAG), Level AA. Digital accessibility is a core priority for us throughout our design and development phases. We strive to make all of our content accessible to all users and continually work to improve various features of our sites. Such improvements to our sites include the addition of alt-text, navigation by keyboard and screen reader technology, closed captioning, color contrast and zoom features, as well as an accessibility statement on each site with contact information, so that users can alert us to any difficulties they have accessing our content.
MetroFax believes that accessibility is an ongoing effort, and we continually improve our websites, services, and products in order to provide an optimal experience for all of our users and subscribers. In order to have the best experience on our sites, we recommend that users utilize the latest available versions of web browsers and assistive technology. We also rely on our community to tell us when they experience an issue with any of our sites, and we give consideration to all feedback that is provided to us.
Our efforts are ongoing. If at any time you have questions or concerns regarding accessibility or WCAG, please contact us at [email protected]. Please be sure to specify your feedback is regarding MetroFax and we will make all reasonable efforts to address your concerns. Please also note that this email address is not monitored for normal customer support requests or technical issues, only accessibility and WCAG concerns. Please contact customer service for Metrofax (https://www.metrofax.com/support/overview) if you need to make a customer support request or are experiencing a technical issue.