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Can I receive statements to more than one email account?
How can I change the email address where my statements are sent?
How can I reactivate my number/account?
How can I update my card or personal details?
How do I log into my online account?
What are the usage fees displayed on my statement?
What is the cost per page outside of my plan?
What other plans do you have and how much do they cost?
Where can I view my statements?
Why is my account suspended?
I cancelled my account but you are still charging me.
Receive Issue – I have not received my fax yet.
Receive Issue – I think my fax number is not working.
Receive Issue – Fax received is incomplete (cut in half or distorted).
Send Issue – Send failures and low send success.
Send Issue – My email address is not registered error.
Send – How do I hide my number when sending a fax?
Card Update – How do I update my card?
How can I log in and check my faxes online?
How can I see my statement? It's not online yet.
How many emails addresses can I use to send/receive and how do I add more?
Porting – How can I port in my existing number?
Cover Page – How do I remove cover pages when sending?
Please cancel my account.
Can I keep my account for a cheaper rate?
Can I keep my fax number and pay as I go?
Can I suspend my account for a period of time?
Do I have a contract with your service?
Do you require a notice period for cancellation requests?
I cancelled my account, but you are still charging me.
If I cancel, can I reactivate with the same number later?
I just paid – can I cancel and get a refund?
Fraud – I do not have an account – stop charging my card.
GDPR – How is my personal data stored?
GDPR – How do I remove my data after account closure?
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