Frequently Asked Questions
Note: The 14 day free trial includes free incoming and outgoing fax pages for 14 days within the limits stated in your offer .
- Open an outgoing email message.
- Address the email to [email protected].
- Attach the file(s) you would like to send.
- If you want to include a cover page, enter the text in the body of the email message.
- Send the email.
You will receive an email confirmation right away!
Be sure to also see these helpful tips for sending faxes.
Click here to check out the low send rates to numbers outside the U.S.
For more information on enabling SPF, see:
For security reasons, SPF (Sender Policy Framework) must be enabled to send faxes by email and your SPF cannot be set to Neutral, or your fax will fail. If you received an SPF error, this means either your DNS server is missing a valid SPF record or your SPF record is set to Neutral. Contact your email administrator to add or update your SPF record. Or, if you are the admin, you can generate an SPF record here and follow this setup guide. To check your SPF record, click here.
Note: You can still send faxes via your account online or our mobile app, regardless of SPF status.