Frequently Asked Questions

With a 30-day free trial, you are given a chance to experience all the benefits of a full MetroFax® member risk-free for 30 days. Send fax pages. Receive fax pages. Access all features of the MetroFax® website. If you are unsatisfied for any reason, cancel the account before the trial is over and be charged nothing.

Note: The 30-day free trial includes free incoming and outgoing fax pages for one month within the limits stated in your offer .

With MetroFax® you may have both local and toll-free fax numbers according to your needs.

Yes. If you have an existing fax number and would like to continue using it with your MetroFax® service, please contact our sales department to discuss porting your number from your current telecom provider.

Yes. After you sign up, you can go to MetroFax®.com from anywhere you have Internet access. You would then log in to your account where you are able to send and receive fax pages online.

Yes. You can add up to 5 email addresses to your MetroFax® account.

With MetroFax®, you can view your fax pages privately on your mobile phone or computer, rather than having it sit open on a community fax machine. MetroFax® brand secure fax servers have close to a 100% uptime, which means no busy signals and secure, encrypted delivery of your fax pages.