Fax from anywhere
With our exclusive MetroFax MyAccount, all you need is a Web browser and an Internet connection to read or send fax pages.
See the Metrofax Demos
View demos on sending and receiving fax pages, generating reports, adding users, getting new number, using your smartphone, and more.
Fax From your Email Account
Send and receive fax pages from your existing email account.
Online faxing reduces the waste and expense of paper, ink, and toner cartridges.
Your Market just got Bigger
Fax anywhere in the U.S. or Canada for no extra charge.
A Page is a Page
No matter how long it takes to send a page, there are no extra duration charges.
Low International Rates
Never a long distance charge for faxes in the U.S. and Canada. Highly competitive, low international rates.
No Outsourced Support
Who better to answer your questions than the same people who create, manage, and use MetroFax every day.
High Volume Needs
MetroFax offers secure, fast, high capacity transmission.
Lifetime online archival of all your faxes.
But we won’t mind if you stay. Monthly or annual plans with no activation or early termination fees.
Choose Local or Toll-Free
Local numbers in hundreds of cities or go national with a toll-free fax number.
The Company collects information from its users at several different points on the Site and through the Service, both directly from users (including through interactions with Customer Service and Sales) and through the use of technologies such as cookies, log files and clear gifs.
In order to use the Service, you must first complete the registration process. During registration you are required to provide contact information (such as name, phone number and email address), and we will provide you with a password. We use this registration information to provide the service, and to contact you with updates about the Service and other services that may be of interest. We may request or require that users provide general demographic information (such as job title and industry), so we can provide a more personalized experience. Paying users must also provide payment information (such as a credit card number and expiration date). This information is used for billing purposes and to process users' orders. If we have trouble processing a user's order and/or collecting payment, the contact information is used to contact the user. If you begin but fail to complete the registration process for MetroFax Service, we may contact you in an effort to help you sign up for MetroFax or send you other emails with details about MetroFax or other services that may be of interest. You can opt-out of receiving these emails by clicking on the opt-out link included in the emails.
If you elect to use the "Take a Test Drive” tool on the Site, you will automatically receive a sample fax by email. We may also send you other emails with details about MetroFax or other services that may be of interest. You can opt-out of receiving these emails by clicking on the opt-out link included in the emails.
We may collect information pertaining solely to corporations, governmental or educational entities, or other businesses or not for profit entities, such as a company's address. We may use any such information without restriction.
Log Files Like most Web sites, our servers use log files to analyze trends, administer the Site, track users' movements in the aggregate and gather information to improve the user experience and the Service.
Clear Gifs Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and we may use them to track the online movements of our users. Clear gifs are invisible on the page and are much smaller than cookies, about the size of the period at the end of this sentence. We may also use clear gifs in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of receiving promotional emails, please see the "Choice/Opt-out" section below.
Profile We may store information that we collect through cookies, log files and clear gifs to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences and Service usage. We may also gather information about users and users' preferences from third parties. Please see the Third Party Intermediaries; Supplementation of Information section below. Consequently, information may be tied to users' personally identifiable information to improve the content of the Site for users, improve our Service and provide new services that are likely to be of interest to users and to direct pertinent product updates and marketing promotions to users if they have opted in to receive those promotions.
Children's Privacy We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information of a child under the age of 13, we will delete that information from our systems. For tips on protecting children's privacy online, please the FTC's Web site.
The Company takes every reasonable precaution to protect its users' information. When our registration/order forms ask users to enter their personally identifiable information, that information is protected with encryption software called SSL. Any activities after you log into your account are also encrypted with SSL.
While we use SSL encryption to protect personally identifiable information online, we also employ security measures to protect user-information off-line. All of our users' information, not just the personally identifiable information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerks or a Customer Service representative) are granted access to personally identifiable information. Finally, the Company servers that store personally identifiable information are in a secure environment.
If a user's personally identifiable information changes (such as phone, credit card or email), users can change their information by logging into their account on the Site. If users have cancelled their account, they must call Customer Service to change their personally identifiable information.
If, however, we change our Policy in a material way, we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have deleted/deactivated their account, then they will not be contacted if we change our Policy, nor will their personal information be used in this new manner.
The Company is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and the E.U. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce’s Safe Harbor website at http://www.export.gov/safeharbor/.
The time period for which we keep information varies according to how we use the information. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we do not retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.
We appreciate your patience, this could take a minute. If you have any questions or concerns, please call (888) 321-3121 to speak to a representative.