Who better to answer your questions than the same people who create, manage, and use MetroFax every day.
“MetroFax does a wonderful job. I tried two other companies and they were unreliable and pretty pricey. Since switching to MetroFax, I have had 100% uptime and very fast and reliable service. Thanks for such a good and price competitive product.”
Frequently Asked Questions
With MetroFax® sending and receiving faxes is as easy as sending and receiving an email. Simply attach a document to an email and send it. Receive all your incoming faxes as email attachments as well. MetroFax® works from any mobile phone or computer, anywhere you have internet access. There is no need to purchase hardware or install extra software.
With a 30-day free trial, you are given a chance to experience all the benefits of a full MetroFax® member risk-free for 30 days. Send faxes. Receive faxes. Access all features of the MetroFax® website. If you are unsatisfied for any reason, cancel the account before the trial is over and be charged nothing.
Note: The 30-day free trial includes free incoming and outgoing faxes for one month within the limits stated in your offer .
Your fax number will be assigned for your sole use and will function like any normal fax number for your callers.
With MetroFax® you may have both local and toll-free fax numbers according to your needs.
Yes. If you have an existing fax number and would like to continue using it with your MetroFax® service, please contact our sales department to discuss porting your number from your current telecom provider.
To send a fax:
- Open an outgoing email message.
- Address the email to firstname.lastname@example.org.
- Attach the file(s) you would like to send.
- If you want to include a cover page, enter the text in the body of the email message.
- Send the email.
You will receive an email confirmation right away!
Yes. After you sign up, you can go to MetroFax®.com from anywhere you have Internet access. You would then log in to your account where you are able to send and receive faxes online.
Faxes are sent to you as email attachments - just open them as you normally would. Through our secure Web site or mobile apps you may also view, store, forward, and even sign your faxes online.
Yes. You can add up to 5 email addresses to your MetroFax® account.
As long as you have Internet access, you can use any smart phone access to send and receive faxes via email. You can also use one of our mobile apps if you have an Android or iPhone mobile device.
With MetroFax®, you can view your faxes privately on your mobile phone or computer, rather than having it sit open on a community fax machine. MetroFax® brand secure fax servers have close to a 100% uptime, which means no busy signals and secure, encrypted delivery of your faxes.
If you would like to sign up for an MetroFax® account, please click here.